AgileCover: Managed IT Support Solutions

AgileCover manages, supports and advises on all aspects of IT to help you cut costs and improve efficiency.

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Your business relies on your computer systems more than ever before. That’s why it’s essential to ensure that every application is up-to-date, every file is safe and usable and every server is running at top speed.

And properly managing your computer systems can save you money. According to a study by Gartner Group, the total cost of ownership of a properly managed desktop computer is around $1,700 less than an un-managed one. But keeping every piece of your IT platform optimized and working in perfect synergy takes a team of dedicated, experienced professionals.

AgileCover gives you all the benefits of an enterprise-level team of dedicated support professionals, leaving you free to concentrate on building your business instead of keeping the gears turning. More than just an ‘insurance policy’ in case of problems, AgileCover delivers quality IT management services each month and includes a block of support hours for any issues, all at affordable monthly rates.


AgileCover: Managed IT Support Solutions


For organizations with no (or small) IT Teams, managing technology often means sacrificing efficiency in an effort to control or reduce costs.

AgileCover Managed IT Support Solutions let you focus on what you do best - running your business - while we take care of the underlying technology. It’s like having your own CIO and enterprise-grade IT Team – but without the huge overheads.

AgileCover: Monitoring and Maintenance

Monitoring: Agile IT will monitor your workstations, servers and virtual machines 24/7 and quickly notify you of any issues.  AgileCover Monitoring identifies hardware issues, software issues, required patches and updates and provides comprehensive management of your servers and virtual machines.

Proactive Maintenance: Agile IT’s highly experienced team of Support Technicians and Engineers ensure that your workstations, servers and virtual machines are kept up to date with the latest operating system patches and updates to keep them safe and running at optimal performance levels.

Forward Thinking: Combining our expertise in on-premises and Cloud computing with our deep understanding of your business needs, Agile IT will advise you how to cut costs, improve efficiency and increase productivity at every stage of your business.

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AgileCover: Support

Technology Support: Inclusive of up to 40 hours of support each month, AgileCover Support gives you access to our highly-skilled team of technicians and engineers whenever you need them. Whether you’re looking for peace of mind with users, servers, workstations, or network devices – all can be covered under AgileCover.

Business Support: AgileCover Support also keeps your line-of-business (LOB) applications up to date with any vendor-supplied updates and patches, helping to ensure that your users are always running the most up-to-date versions of your LOB applications.

Fiscal Support: All AgileCover Managed IT Support Solutions are covered under one fixed monthly rate to allow you to budget easily for your support needs. There are no hidden charges and any unused support hours roll-over from one month to the next.

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For organizations with in-house IT Teams, managing the day-to-day needs of end-users often means sacrificing progress in an effort to maintain IT availability.

AgileCover Managed IT Support Solutions supplement your existing IT staff, freeing your team to focus on the projects that will drive your business forward while we take care of your day-to-day needs.

AgileCover: Monitoring and Maintenance

Monitoring: Agile IT will monitor your workstations, servers and virtual machines 24/7 and quickly notify you of any issues. AgileCover Monitoring identifies hardware issues, software issues, required patches and updates and provides comprehensive management of your servers and virtual machines.

Proactive Maintenance: Agile IT’s highly experienced team of Support Technicians and Engineers ensure that your workstations, servers and virtual machines are kept up to date with the latest operating system patches and updates to keep them safe and running at optimal performance levels.

Forward Thinking: Combining our expertise in on-premises and Cloud computing, Agile IT can help you plan and implement new projects and solutions that will help you cut costs, improve efficiency and increase productivity.

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AgileCover: Support

User Support: AgileCover User Connectivity Support frees your staff from user-related issues such as Office 365 and Active Directory (AD) connectivity, user creation, license assignments and password resets to allow them to focus on your infrastructure. Whether you’re looking for peace of mind with users, servers, workstations, or network devices – all can be covered under AgileCover.

Specialized Support: With Agile IT supporting your specialized Microsoft systems such as Azure, DirectAccess, FIM and AD, you no longer need to worry about internal skills-gaps preventing business progress.

Budget Support: With up to 40 hours per month of support included, all AgileCover Managed IT Support Solutions are covered under one fixed monthly rate to allow you to budget easily for your support needs.

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AgileCover: Compliance Reporting

At some point, all organizations subject to regulatory compliance are required to perform an audit. If the audit reveals something out of compliance, the resulting costs and other consequences could be substantial. By maintaining compliance and proactively resolving issues as they occur, audits becomes much less daunting, much speedier and ultimately cheaper.

AgileCover Compliance Reporting reports against a wide range of regulatory compliance requirements to give you advanced notice of issues and enable you to take remedial action. The features and benefits of AgileCover Compliance Reporting include:

  • Reduced cost of security and compliance by automating auditing and vulnerability management
  • Penetration testing to ensure you are protected from the latest known vulnerabilities
  • Empowering you to prioritize resources and streamline remediation efforts through task-specific reporting
  • Simplifying assessments with a single, non-intrusive, scalable solution
  • Providing a central source of reporting for all discovered assets in your organization, including network devices, operating systems, applications, databases, and web applications


AgileCover Compliance Reporting covers a wide range of regulatory compliance requirements, including: PCI, DSS, HIPAA, FISMA etc. and can be added to your AgileCover Managed IT Support Solution.

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Why choose Agile IT as your Managed IT Partner?

Although there are many companies that will offer to support your business IT infrastructure, few can offer the wealth of knowledge and experience that Agile IT has gained. Even fewer can deliver that expertise in way which is easy to understand, affordable and seamless.

  • Top-rated Microsoft Partner
  • Microsoft Cloud Partner of the Year for 3 consecutive years

  • Holder of over 10 Microsoft Gold and Silver Competencies
  • Expert, experienced Microsoft Certified Engineers and Technicians

For fixed-price, enterprise-class managed support solutions, trust the best in the business – Agile IT.

Let Agile IT Make IT Easy for You
Schedule a free initial discussion of your needs at your convenience to find out how.