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January 30
Microsoft Exchange Online (Office 365) Central Outlook PST Network Discovery, Import, and Upload
by  John Gilham  on 1/30/2012 12:24 PM

Microsoft Exchange PST Capture allows you to search for PST files on computers in your organization and then import those files to mailboxes in your organization. PST Capture works with both on-premises Exchange servers and Exchange Online.

This topic provides an overview of PST Capture. For details about how to install PST Capture, see Install PST Capture.

PST Capture Architecture

PST Capture is comprised of the following components:

  • PST Capture Central Service At the heart of PST Capture is the PST Capture Central Service. The Central Service maintains the list of all PST files found in your organization and manages the data as it’s moved to the Exchange servers or Exchange Online.
  • PST Capture Agent Discovery of the PST files is performed by PST Capture agents that are installed on computers in your organization. The agents also send the PST files they find to the host computer when an import operation is started on the PST Capture Console.
  • PST Capture Console The PST Capture Console is the interface you use to configure PST searches, specify the target mailboxes for PST files, and track the status of PST import operations and reports. You can also use the console to import PST files stored on network attached storage (NAS) devices, on which you can’t install PST agents.

For optimal operation, you should install the PST Capture Central Service and the PST Capture Console on a dedicated computer, known as the PST Capture host computer.

Communication between the PST Capture Central Service and the PST Capture agents is achieved through a polling mechanism. Each minute, all PST Capture agents poll the Central Service for configuration updates and any pending tasks by default. If necessary, you can change this polling frequency (for details, see Configure PST Capture Settings). When a PST Capture agent contacts the Central Service, it receives any pending actions, such as a PST search or import operation. The PST Capture Agent then sends status updates from previous actions to the Central Service.

PST Search and PST Import Operations

When you configure and run a PST search from the PST Capture Console, a new PST search action is queued for the PST agents that are installed on the computers included in the search. These agents scan the local computers on which they are installed for PST files and then return the list of PST files that were located to the Central Service. For detailed steps about how to perform a PST search, see Search for PSTs Using PST Capture.

When you configure and run an import operation, a new import action is queued for the PST agents that are installed on the computers where the PST files reside. These agents transmit the PST files to the Central Service. The Central Service then logs on to the destination mailboxes and imports the data. For detailed steps about how to import PSTs, see Import PSTs using PST Capture.

<snip>

Read the rest @> http://technet.microsoft.com/en-us/library/hh781036.aspx
Download @> http://go.microsoft.com/fwlink/?LinkId=239667

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January 25
Leveraging Office 365 for Project Collaboration Success
by  John Gilham  on 1/25/2012 10:29 PM

Are you tired of relying on email to facilitate project collaboration? Wouldn’t it be great if there was a more efficient project collaboration solution out there? Office 365 can take your project collaboration practices to the next level. In this white paper, learn and see how you can easily facilitate better project collaboration with your colleagues utilizing existing tools that we you already use like Windows, Microsoft Office, your mobile devices and even non-Microsoft platforms. The intended audience for this whitepaper includes project teams that rely on email, Microsoft Office tools like Excel, Word, Project and who have yet to implement an enterprise project management platform such as Microsoft Project Server, but need the ability to collaborate with project resources via current Microsoft Office tools or through Office 365. Through this whitepaper, you will learn how to:

  • Utilize Office 365 to create a Project Management Information System (PMIS)
  • Integrate Microsoft Project information with SharePoint
  • Empower a project team to collaboratively share relevant information with MS Office
  • Build a project management dashboard in SharePoint Online
  • Utilize mobile devices to interact with project artifacts and communications

The intent of this whitepaper is to show how an organization can utilize Microsoft tools the average business user is already familiar with to create an excellent collaboration solution. This is not intended to be a project management ‘best practices’ guide. Rather, it is a look at typical project collaboration scenarios that can be enhanced by use of familiar Microsoft products to get quick wins for both management and project stakeholders. Far too often solutions are implemented without consideration for the effect it will have on the work patterns of the people who will use it. In order to keep the organization change impact to a minimum, the overriding theme for this whitepaper is ‘solve a particular problem scenario while keeping the technology part of the solution as simple as possible for the end user’. This download page contains: a Word white paper and an overview video. Please check out the Leveraging Office 365 for Project Collaboration Success site for additional information. Learn more about Microsoft Project and Office 365

Download the WhitePaper and Video here.

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December 11
Required DNS Change for Lync Mobile in Office 365
by  John Gilham  on 12/11/2011 8:32 PM
Category: Lync 2010; Office 365

There are some required changes to get AutoDiscover for Lync Mobile to work with Office 365 in DNS. Create a CName entries for your Office 365 domain:

lyncdiscover CNAME webdir.online.lync.com
(i.e. lyncdiscover.yourdomain.com resolves to webdir.online.lync.com)

You can find out more about the network and DNS requirements of Lync for Office 365 here (this in addition sip and srv entries): http://onlinehelp.microsoft.com/en-us/office365-enterprises/hh416761.aspx

Of course, if your an Agile IT customer, we take care of all of this for you. Find out more at http://AgileIT.co/AgileAscend

Update – Users that have their Lync Address using x.OnMicrosoft.com may have issues logging in using Lync Auto Discover.  You can circumvent the DNS requirements by turning off “Auto-detect services” and setting the external discovery address:

https://meet.lync.com/Autodiscover/autodiscoverservice.svc/Root

Note - You can leave the internal discover address blank.

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December 10
Lync Mobile Required Lync Server On-Premise Configuration Changes and Download - Mobility and Autodiscover Service
by  John Gilham  on 12/10/2011 7:43 AM
Category: Lync 2010

These new services for Microsoft Lync Server 2010 support Lync 2010 functionality, such as instant messaging (IM), presence, management of contacts and groups, Call via Work, Single Number Reach, and Single-click Conference Join on mobile and slate devices.

When you deploy the Microsoft Lync Server 2010 Mobility Service, users can use supported iPhone, iPad, Android, Windows Phone, or Nokia mobile devices to perform such activities as sending and receiving instant messages, viewing contacts, and viewing presence. In addition, mobile devices support some Enterprise Voice features, such as click to join a conference, Call via Work, single number reach, voice mail, and missed calls. By using Call via Work, users can maintain their work identity during a call, which means that the call recipient does not see the caller's mobile number, and the caller avoids incurring outbound calling charges. With single number reach, a user receives calls on a mobile phone that were dialed to their work number.


When you use the Microsoft Lync Server 2010 Autodiscover Service along with the Mobility Service, mobile devices can automatically locate the URLs for Lync Server Web Services and the new Mobility Service regardless of network location. It supports client connections using either HTTP or HTTPS.

Notes

  1. Lync 2010 servers must have November 2011 cumulative updates installed.
  2. Must install the IIS Role Service Dynamic Content Compression on the Front End server.  For 2008R2, sue this command:
    Import-Module ServerManager Add-WindowsFeature Web-Server, Web-Dyn-Compression
  3. You need to create one of the following external DNS records and add a additional SAN name to your external reverse proxy certificate:
    4. Record type Host name Resolves to
    CNAME lyncdiscover.<sipdomain> External Web Services FQDN for your Director pool, if you have one, or for your Front End pool if you do not have a Director
    A (host) lyncdiscover.<sipdomain> External or public IP address of the reverse proxy
  4. If you have internal WiFi clients, you may also need to change your front end server SAN entries in the certificate.  Internal DNS Records

    5. Record type

    Host name

    Resolves to

    CNAME

    lyncdiscoverinternal.<sipdomain>

    Internal Web Services FQDN for your Director pool, if you have one, or for your Front End pool if you do not have a Director

    A (host)

    lyncdiscoverinternal.<sipdomain>

    Internal Web Services IP address (virtual IP (VIP) address if you use a load balancer) of your Director pool, if you have one, or of your Front End pool if you do not have a Director
  5. Set Lync on Front End server:

    6. Internal: Set-CsWebServer –Identity agiledemo.agileit.com –McxSipPrimaryListeningPort 5086
    External: Set-CsWebServer –Identity agiledemo.agileit.com – McxSipExternalListeningPort 5087

  6. Install Mobility Service and Autodiscover Service
    1. Log on to the computer as a user who is a member of the CsAdministrator group.
    2. Download the latest installation package from the Microsoft Download Center and extract it to the hard disk.
    3. Copy McxStandalone.msi to C:\ProgramData\Microsoft\Lync Server\Deployment\cache\4.0.7577.0\setup.
    4. Start the Lync Server Management Shell: Click Start, click All Programs, click Microsoft Lync Server 2010, and then click Lync Server Management Shell.cd \pr
    5. Run C:\Program Files\Microsoft Lync Server 2010\Deployment\Bootstrapper.exe.
  7. Ensure you have hosting provider for LyncOnline, or add it manually:
    New-CsHostingProvider –Identity "LyncOnline" –Enabled $True –ProxyFqdn "sipfed.online.lync.com" –VerificationLevel UseSourceVerification
  8. Set up hosting provider federation between your organization and the Push Notification Service at Lync Online. At the command line, type:

    9. New-CsAllowedDomain –Identity "push.lync.com"

  9. Enable push notifications. At the command line, type:

    10. Set-CsPushNotificationConfiguration –EnableApplePushNotificationService $True –EnableMicrosoftPushNotificationService $True

  10. Enable federation. At the command line, type:

    11. Set-CSAccessEdgeConfiguration -AllowFederatedUsers $True
    Note – Planning Mobility in Lync Install Guide incorrectly specifies Set-AccessEdgeConfiguration

  11. Open port 80 or 443 on your reverse proxy firewall (ISA or TMG) for the lyncdiscover.<sipdomain>

Download Planning Mobility in Lync Install Guide: http://www.microsoft.com/download/en/details.aspx?id=28355
Download Update @ > http://www.microsoft.com/download/en/details.aspx?id=28356

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December 05
New Changes in Exchange 2010 Service Pack 2 (SP2)
by  John Gilham  on 12/5/2011 8:32 AM

The Exchange Team is pleased to announce that in the second half of calendar year 2011 we will be releasing Exchange Server 2010 Service Pack 2 (SP2) to our customers. With SP2, the following new features and capabilities will be included:

  • Outlook Web App (OWA) Mini A browse-only version of OWA designed for low bandwidth and resolution devices. Based on the existing Exchange 2010 SP1 OWA infrastructure, this feature provides a simple text based interface to navigate the user’s mailbox and access to the global address list from a plurality of mobile devices.
  • Cross-Site Silent Redirection for Outlook Web App With Service Pack 2, you will have the ability to enable silent redirection when CAS must redirect an OWA request to CAS infrastructure located in another Active Directory site. Silent redirection can also provide a single sign-on experience when Forms-Based Authentication is used.
  • Hybrid Configuration Wizard Organizations can choose to deploy a hybrid scenario where some mailboxes are on-premises and some are in Exchange Online with Microsoft Office 365. Hybrid deployments may be needed for migrations taking place over weeks, months or indefinite timeframes. This wizard helps simplify the configuration of Exchange sharing features, like: calendar and free/busy sharing, secure mailflow, mailbox moves, as well as online archive.
  • Address Book Policies Allows organizations to segment their address books into smaller scoped subsets of users providing a more refined user experience than the previous manual configuration approach. We also blogged about this new feature recently in GAL Segmentation, Exchange Server 2010 and Address Book Policies.
  • Customer Requested Fixes All fixes contained within update rollups released prior to Service Pack 2 will also be contained within SP2. Details of our regular Exchange 2010 release rhythm can be found in Exchange 2010 Servicing.

View a video of the changes here: http://blogs.technet.com/b/exchange/archive/2011/05/17/announcing-exchange-2010-service-pack-2.aspx

Details on TechNet:  http://technet.microsoft.com/en-us/library/hh529924.aspx

Download Exchange SP2 here: http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=9664

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December 04
Benefits of Office 365 for Small Business – San Diego Partner Perspective
by  John Gilham  on 12/4/2011 9:55 AM

Truth be told, no one wants to work 365 days a year. However, we do need our technology to be available around the clock because you never know when that hot sales prospect will want a product fact sheet or when you'll need to coordinate a last-minute cross-country meeting. In most workplace instances, having integrated, always available communication and collaboration solutions streamlines the way we work and can be just the ticket to greater productivity and cost savings.

For this reason, Microsoft has developed Office 365, which brings together cloud versions of our most trusted communications and collaboration products with familiar Microsoft Office productivity solutions. Using the cloud to deliver these services enables us to provide a host of benefits aimed at keeping businesses of all sizes agile and competitive. Here are just a few key benefits we're most excited about:

  • Enterprise-class security and reliability. One of the best aspects of the cloud is that it makes enterprise-class technologies, as well as their associated benefits, available at a price that smaller companies can afford. For instance, numerous layers of security help protect Office 365's data centers; stringent privacy policies help keep your data safe.
  • Additionally, the data centers provide first-rate disaster recovery capabilities, are fully redundant and are geographically dispersed to help ensure your data is available. This means no more worrying about what would happen to your network should natural disasters or other unforeseen complications occur - with Office 365, you get a financially backed guaranteed 99.9 percent uptime.
  • IT control and efficiency. On any given day, basic IT management tasks like retaining security updates and upgrading back-end systems occupy a great deal of your IT workers' time, preventing them from focusing their energy on business priorities. Office 365 will handle tasks like these, while still giving your IT staff control over user management and service configuration.
  • User familiarity and productivity. Creating an Office 365 workspace doesn't necessarily result in a large learning curve for employees. If your business already uses programs like Microsoft Office, Outlook, SharePoint and others, your employees will merely be transitioning to a similar, but cloud-based experience. Moreover, since these programs are hosted on the cloud, employees can access information while on the go, from any laptop, PC or Smartphone, depending on WiFi capability or phone network availability.

Office 365 also brings some exciting improvements to the programs your employees rely on each day. For instance, MailTips-a feature of Exchange Online-acts as a friendly assistant, alerting you of when you are about to send mail to individuals out of the office, if you're accidentally replying to a large distribution list or sending confidential information outside the company. Additionally, Lync Online now works with SharePoint Online and Office, so that workers can quickly and easily communicate and collaborate with one another in ways that include audio and video chats and desktop sharing.

Getting the job done right in today's mobile, global marketplace requires new, innovative ways to stay connected. Office 365 brings with it the power of cloud productivity to help forward-looking businesses remain connected and competitive. To learn more about how an Office 365 workspace could benefit your business, please visit http://www.agileit.com/Services/Microsoft-Online-Cloud-Computing/Pages/Microsoft-Online-Office-365-Cloud-Services.aspx

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November 30
Agile IT Is Named an Exchange Unified Messaging Partner for Office 365 Voicemail Integration
by  John Gilham  on 11/30/2011 4:22 PM

Agile IT is proud to announce that we’ve been chosen as an Office 365 Unified Messaging key partner. Unified Messaging lets you act on voicemail and email anyway, anytime, anywhere. Office 365 Unified Messaging offers “voice mail in the cloud”, and more. It can be used by customers with a wide range of PBXs and IP PBXs, and with Microsoft Lync Server 2010.

We’ve successfully deployed Unified Messaging across our entire company using Lync Server 2010 and we’re very excited to bring this enterprise-class, cloud-based communications solution to our clients. If you’re thinking about making the switch, we’d love to help.

Exchange Unified Messaging is a component of Microsoft Exchange Online and offers clients:

Voice mail in your Outlook Inbox:

· Inline playback in Outlook 2007/2010 or Outlook Web App

· Voice Mail Preview (speech to text) in 7 UM languages (US English, Canadian English, French, Italian, Portuguese, Polish, Spanish)

Call Answering Rules:

· Customize greetings, menus by caller, time of day or free/busy status

· Allow callers to reach you at 1 or 2 unpublished numbers (e.g. mobile phone)

…and more, including Automated Attendants to help customers navigate your phone system and Message Waiting Indicators.

Requirements

Here’s what’s needed to use Office 365 UM:

  1. A service plan (Exchange Online Plan 2 or Office 365 Plan E3) that includes licenses to use UM
  2. A telephony/voice solution to provide the “dial tone”. This can be :
    1. Microsoft Lync Server 2010 (with Enterprise Voice), or
    2. An IP PBX that is compatible with UM, or
    3. A PBX and voice-over-IP (VoIP) gateway that is compatible with UM
  3. (Only for customers with PBX/IP PBX) A Session Border Controller that is compatible with UM

For more information about Exchange UM or deciding if it’s right for your company, contact us, or check out these links:

Unified Messaging in Office 365: Frequently Asked Questions

Plan for UM

Checklist: Connect Lync Server 2010 to Exchange Online UM

Checklist: Connect an IP PBX to Exchange Online UM

Checklist: Connect a Traditional PBX to Exchange Online UM

PBX Configuration Notes Tested by Microsoft or IP Gateway Vendor Partners for Exchange 2010 Unified Messaging

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November 16
Apple/Mac now has a full Lync Client for Office 365
by  John Gilham  on 11/16/2011 7:22 PM
Category: Lync 2010; Office 365

Office 365 users can now download (or update as the instructions go) Lync for your Mac/Apple clients.   It’s available for users with Microsoft Office 2011 or 2008 for the Mac.

Working on a Mac in Office 365 just got better. As we have written before, Office for Mac 2011 and 2008 work great with email in Exchange Online and documents in SharePoint Online. As of today, we are making available Lync for Mac 2011 to all Office 365 users who are licensed to use Lync Online.

Lync for Mac 2011 enables Mac users to see their colleagues’ online presence while working in Outlook or collaborating on Office documents. It enables them to quickly send an instant message, start a video chat, or schedule an Online Meeting right from within Outlook for Mac 2011.

Mac users can download Lync for Mac 2011 by simply clicking Install Lync on the Office 365 home page. They can also find additional instructions for setting up Office for Mac to work with Office 365 on the Downloads page.

To learn more about how to set up your Mac for Office 365, read one of the following help articles:

Read more @> http://community.office365.com/en-us/b/office_365_technical_blog/archive/2011/11/16/mac-users-download-lync-for-mac-2011-today.aspx

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November 10
System Center Operations Manager (SCOM) 2012 RC Available for Testing
by  John Gilham  on 11/10/2011 8:06 PM
Category: System Center

Details at: http://www.microsoft.com/en-us/server-cloud/system-center/operations-manager-2012.aspx

Download from: http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=27974

Full set of product documentation is available: http://technet.microsoft.com/en-us/library/hh205987.aspx

Details and features of the OM2012 RC:

Feature Summary

  • Setup Improvements
    Operations Manager 2012 has a new Setup wizard.
  • Highly Available Management Group Out of the Box
    In Operations Manager 2012, all management servers are peers; there is no root management server. The workload is split among all management servers in a management group, which provides high availability without requiring a cluster.
  • Resource pools
    A resource pool provides the ability to distribute workloads across multiple management servers, such as availability, network device monitoring, distributed monitor health rollup, and group calculation.
  • Agent Configuration
    Operations Manager 2012 provides an easy method for configuring agents to report to multiple management servers by adding an Operations Manager Agent application to Control Panel on each agent-managed computer.
  • Operations Console
    You will notice some subtle changes to the Operations console. The Actions pane is now the Tasks pane, and includes a new section called Navigation Tasks that makes it easy for you to open views for a selected object. The Tasks pane offers two tabs: one for actions and one for resources and Help links. The Navigation and Tasks panes can be hidden or revealed instantly by clicking the arrow in the title bar of the pane.
  • Web console
    Operations Manager 2012 introduces a new Web console. In Operations Manager 2012, all Operations Manager views are available in the Web console.
  • Network monitoring
    Operations Manager 2012 provides the ability to discover and monitor network routers and switches, including the network interfaces and ports on those devices and the virtual LAN (VLAN) that they participate in. You can also delete discovered network devices and prevent the deleted network devices from being rediscovered the next time discovery runs. For more information, see Monitor Network Devices.
  • Application monitoring
    In Operations Manager 2012, you can monitor ASP.NET applications in server- and client-side environments to get details about application availability and performance. Configure monitoring settings, such as polling frequency and transaction threshold. Then use results, including how frequently a problem is occurring, how a server was performing when a problem occurred, and the distributed chain for a transaction in question to pinpoint problems and solutions. For more information, see Monitor a .NET Application.
  • Dashboard views
    As part of the network monitoring and application monitoring capabilities, Operations Manager 2012 includes new comprehensive dashboard views that combine multiple panels of information into a single view. In Operations Manager 2012, you can add the new dashboard views to My Workspace.
  • Display dashboard views using SharePoint
    The Operations Manager web part displays specified dashboard views and can be added to Microsoft SharePoint 2010 sites. For more information, see Add a Dashboard View to a SharePoint Site.
  • Creating dashboard views
    Dashboard views have been significantly upgraded in Operations Manager 2012 from their capabilities in Operations Manager 2007 R2, including custom layouts and nested dashboard views. For more information, see Create a Dashboard View.
  • Operations Manager Module for Windows PowerShell
    Operations Manager 2012 provides a Windows PowerShell 2.0 module containing a full set of new cmdlets. The cmdlets in this module are only compatible with Operations Manager 2012. You can recognize the Operations Manager 2012 cmdlets by the "SC" preceding the noun. For additional information about the Operations Manager 2012 cmdlets, open the Operations Manager command shell and type Get-Help about_OpsMgr_WhatsNew. For information about how the Operations Manager 2007 cmdlets map to the Operations Manager 2012 cmdlets, type Get-Help about_OpsMgr_Cmdlet_Names.To use the Operations Manager 2012 cmdlets, you must establish a connection to an Operations Manager management group. You can establish either a persistent connection in which you can run multiple cmdlets, or a temporary connection when running a single cmdlet. For more information about connections, open the Operations Manager Shell and type Get-Help about_OpsMgr_Connections.
  • UNIX- and Linux-based computers
    In Operations Manager 2012, the Discovery Wizard is easier to use for discovering UNIX- and Linux-based computers. You can now use Windows PowerShell to manage UNIX- and Linux-based computers, for more information, see the UNIX and Linux section in the release notes. High availability is also supported.
UNIX/Linux Shell Command Template Management Pack
This Management Pack implements authoring templates that allow the creation of rules, tasks, and monitors based on execution of shell commands on UNIX/Linux agents.
JEE Management Packs
These management packs monitor JEE (Java Enterprise Edition) application servers. Management packs are available for IBM WebSphere, Oracle WebLogic, Red Hat JBoss and Apache Tomcat.
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November 09
Step by Step: Lync Client for Mac 2011 and Office 365
by  John Gilham  on 11/9/2011 8:10 PM

Recently we released the new Lync client for the Macintosh platform and customers have asked if it will work for Lync Online and Office 365?  Yes, but we will need to make two minor updates:

    1. Enter your Office 365 username and password, making sure to include the full username including your domain.  Then click on the “Advanced” settings to modify the connections settings
    2. Put in “sipdir.online.lync.com:443” for both the internal and external server name.
    3. Save the changes and proceed to sign in.

Sam Fong – MSFT 

http://blogs.technet.com/b/office365_canada/archive/2011/11/09/tutorial-lync-for-mac-2011-and-office-365.aspx

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The Agile IT blog is one of the best public sources you’ll find for tips and inside information on the latest and greatest IT solutions, systems, and services.
 
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