AgileCover: Managed IT Support Solutions

AgileCover manages, supports and advises on all aspects
of IT to help you cut costs and improve efficiency.

Why Choose AgileIT for Managed IT Services?

Managing a company’s IT infrastructure requires a deep understanding not just of technology, but also of business management and growth strategies. Agile IT has the technical and business expertise and experience to help you drive your company forward without worrying about your IT infrastructure.

In addition to helping maintain a stable, safe IT environment and providing support for your users, Agile IT is able to help you plan an IT strategy that will help minimize costs, increase productivity and efficiency and empower your business to grow.

Top-rated Microsoft Partner

Microsoft Cloud Partner of the Year for 4 consecutive years

12 Gold Microsoft Competencies
recognize high standards of expertise and customer service

Your business relies on your computer systems more than ever before.

It’s essential to ensure that every application your computers run is up-to-date, every file is safe and usable and every server is running at top speed.

Properly managing your computer systems can save you money, but keeping every piece of your IT platform optimized and working in perfect synergy takes a team of dedicated, experienced professionals.

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Manage your business while we manage you IT needs

All too often, business leaders find themselves getting tied down by the need to maintain their IT infrastructure, instead of being free to grow the business.

AgileCover ensures that technology won’t be an ongoing frustration for your team, your consumers, or you.  It lets you focus on what matters – the strength of your organization.

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Here's What You Get

Stability

Proactive Monitoring
alerts our Engineers to potential issues.

Proactive Maintenance
keeps systems up-to-date with patches and updates, cutting down support issues.


Safety

Safety
ensures your systems are up-to-date and free from malware.

Compliance
helps you ensure you're meeting regulatory compliance standards.



Support

Connectivity Support
ensures your users always have access to the systems they need.

Technical Support
addresses other issues as they arise.




Insight

Quarterly Reporting keeps you informed about the current state of your environment.

Recommendations for improving efficiency and effectiveness of your systems and business processes.

Control

Fixed Price knowing in advance how much you will be paying each month helps you control your budget.

Monthly Support Hours Allocation allows you to get support when you need it without incurring any additional costs.

Maintenance, Monitoring, and Support Solutions

Select the Size of Your Organization

For organizations with no (or small) IT Teams, managing technology often means sacrificing efficiency in an effort to control or reduce costs.

AgileCover Managed IT Support Solutions let you focus on what you do best – running your business – while we take care of the underlying technology. It’s like having your own CIO and enterprise-grade IT Team – but without the huge overheads.

Monitoring & Maintenence

Monitoring

Agile IT will monitor your workstations, servers and virtual machines 24/7 and quickly notify you of any issues. AgileCover Monitoring identifies hardware issues, software issues, required patches and updates and provides comprehensive management of your servers and virtual machines.

Proactive Maintenance

Agile IT’s highly experienced team of Support Technicians and Engineers ensure that your workstations, servers and virtual machines are kept up to date with the latest operating system patches and updates to keep them safe and running at optimal performance levels.

Forward Thinking

Combining our expertise in on-premises and Cloud computing with our deep understanding of your business needs, Agile IT will advise you how to cut costs, improve efficiency and increase productivity at every stage of your business.

Support

Technology Support

Inclusive of up to 40 hours of support each month, AgileCover Support gives you access to our highly-skilled team of technicians and engineers whenever you need them. Whether you’re looking for peace of mind with users, servers, workstations, or network devices – all can be covered under AgileCover.

Business Support

AgileCover Support also keeps your line-of-business (LOB) applications up to date with any vendor-supplied updates and patches, helping to ensure that your users are always running the most up-to-date versions of your LOB applications.

Fiscal Support

All AgileCover Managed IT Support Solutions are covered under one fixed monthly rate to allow you to budget easily for your support needs. There are no hidden charges and any unused support hours roll-over from one month to the next.

For organizations with in-house IT Teams, managing the day-to-day needs of end-users often means sacrificing progress in an effort to maintain IT availability.

AgileCover Managed IT Support Solutions supplement your existing IT staff, freeing your team to focus on the projects that will drive your business forward while we take care of your day-to-day needs.

Monitoring & Maintenence

Monitoring

Agile IT will monitor your workstations, servers and virtual machines 24/7 and quickly notify you of any issues. AgileCover Monitoring identifies hardware issues, software issues, required patches and updates and provides comprehensive management of your servers and virtual machines.

Proactive Maintenance

Agile IT’s highly experienced team of Support Technicians and Engineers ensure that your workstations, servers and virtual machines are kept up to date with the latest operating system patches and updates to keep them safe and running at optimal performance levels.

Forward Thinking

Combining our expertise in on-premises and Cloud computing, Agile IT can help you plan and implement new projects and solutions that will help you cut costs, improve efficiency and increase productivity.

Support

User Support

AgileCover User Connectivity Support frees your staff from user-related issues such as Office 365 and Active Directory (AD) connectivity, user creation, license assignments and password resets to allow them to focus on your infrastructure. Whether you’re looking for peace of mind with users, servers, workstations, or network devices – all can be covered under AgileCover.

Specialized Support

With Agile IT supporting your specialized Microsoft systems such as Azure, DirectAccess, FIM and AD, you no longer need to worry about internal skills-gaps preventing business progress

Budget Support

With up to 40 hours per month of support included, all AgileCover Managed IT Support Solutions are covered under one fixed monthly rate to allow you to budget easily for your support needs.

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Learn More Today

Have questions or want to learn more about the services and solutions AgileIT has to offer?

Schedule a call with us today!

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