Dynamics CRM

When you aren’t coordinating your marketing, sales and customer services teams, you are missing opportunities to build long lasting relationships with your customers.

With Microsoft Dynamics CRM (Customer Relationship Management) Online from Agile IT, you’ll give your customers a consistent experience with your organization and gain insight into their interests. Give your marketing, sales and customer service teams the tools to boost sales and service levels without ever leaving Outlook.

Microsoft Dynamics CRM Online from Agile IT includes powerful tools for:

    • Enhanced marketing automation – target your prospects with precision to execute effective marketing campaigns and track results to test and improve promotions and offers
    • Increased sales – sales force automation will get all your sales people on the same page and streamline the sales processes for quick turnaround, higher close rates and better customer retention
    • Improved customer service – with one customer database, you can deliver account data to your customer service team for more efficient and consistent client support
    • Social media marketing – monitor social media and update contact information from LinkedIn and other social sources

Microsoft Dynamics CRM allows your sales, marketing and customer service teams to use powerful tools that are designed to increase revenue, customer loyalty and customer support – all directly through Outlook.

Agile IT provides CRM solutions to fit each client’s unique business needs. Our consultants have extensive experience implementing both on-demand and on-premise Microsoft Dynamics CRM solutions.

Proceed to Step 2
Discover why you may want to leverage a partner like Agile IT

Why Agile IT? We are the #1 Rated Dynamics CRM Service Provider

We investigate and document everything relevant to the migration before we start, so we know in advance what issues we will face. Then we fix any issues before we migrate your data, ensuring you’re up and running with no sudden hitches.

Only Agile IT can promise a seamless migration experience:

  • Fixed-price migration – With Agile IT, what you see is what you pay. We don’t charge per hour for migrations, unlike some of our competitors. We agree, in advance, exactly what the costs and timeframe will be so there are no nasty surprises when you get the invoice.
  • With minimal business interruption – Our migrations are scheduled around your natural downtime, such as weekends, to minimize disruption to your business. Some of our ‘competitors’ start your migration at 9am on Monday and finish up somewhere around Thursday lunchtime (if you’re lucky!). During the migration period, no emails are sent or received, no shared files are available and business grinds to a halt. With Agile IT, you can go home on Friday evening and come back on Monday morning to your new Office in the Cloud.
  • That gets done right the first time – Agile IT follows Microsoft’s best practice for migrations. We investigate and document everything relevant to the migration before we start, so we know in advance what issues we will face. Then we fix any issues before we migrate your data, ensuring you’re up and running with no sudden hitches. Choose someone else and you may just find yourself without email for weeks!
  • By a recognized industry-leader – Ranked by Talkin’ Cloud as one of the world’s top 100 Cloud Services Providers, and awarded 2012 Southwest Area Cloud Partner of the Year by Microsoft, Agile IT is a leading Microsoft Solutions Provider holding seven Microsoft Gold Competencies and ten Microsoft Silver Competencies. Offering recognized best-in-class expertise in Cloud Solutions for business, your data couldn’t be in better hands.
  • With tens of thousands of users already migrated – Having qualifications is great, but nothing beats real-world experience. Agile IT performed some of the very first Windows Intune migrations back in 2011 and we’ve been successfully doing them ever since. Along the way we’ve encountered and resolved just about every issue imaginable – and some that aren’t. Your data is your business. Trust it to an expert – Agile IT.

Proceed to Step 3
Explore the Details

Questions? Connect with the Dynamics CRM Experts at Agile IT
Let the cloud architects at Agile IT take your business to the next level with technology solutions that are simple, affordable and efficient.

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Office 365 Success Stories

Microsoft Office 365 is at the forefront of productivity. For organizations of all sizes, Office 365 unites the familiar Microsoft Office desktop applications with the power of our most trusted productivity servers, into one connected online solution. No matter if you’re an entrepreneur just starting out or a multinational corporation connecting your employees across the globe, the best productivity tools are at your fingertips.

State of Minnesota – The executive branch of the State of Minnesota is made up of more than 70 agencies and employs 35,000 people. The State Office of Enterprise Technology (OET) provides services that improve government through the effective use of information technology. In 2010, OET decided to move the entire executive branch to the cloud-based services of Microsoft Office 365. With a hosted enterprise solution, IT staff can provide a highly reliable and secure platform while decreasing administration and costs.

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to view case study.

Patagonia – Patagonia, a global provider of outdoor apparel and gear wanted a new solution for unified communications to help employees around the world work better together. The IT staff also needed to upgrade its aging messaging solution. Based on a pilot test of Office 365, Patagonia expects employees to communicate more effectively and make better design decisions. Patagonia also believes Office 365 will help it reduce IT costs, improve business continuity, and support its environmental initiatives.

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Imagination Yoga – Imagination Yoga, which brings the benefits of yoga to children’s classrooms, struggled with communication among its owners. By adopting Microsoft Office 365, the company gained mobile access to email and calendar information, shared workspaces, and a centralized document repository. Imagination Yoga now runs more efficiently, can be more responsive, and is able to better focus on its mission to bring yoga to more children.

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Traveler’s Haven - Travelers Haven is growing rapidly and wants to better coordinate employee activities. The company is testing Microsoft Office 365 and already finds it exceptionally useful in improving efficiency and communicating with remote employees. Once the whole staff is using Office 365, Travelers Haven expects to save 30 hours a day, avoid U.S.$100,000 annually in IT costs, and feel comfortable opening new offices around the United States.

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Intune Deep Dive

Active Directory (AD)
Active Directory (AD) is a directory service created by Microsoft for Windows domain networks. It is included in most Windows Server operating systems.
An AD domain controller authenticates and authorizes all users and computers in a Windows domain type network—assigning and enforcing security policies for all computers and installing or updating software.
SAML Endpoints
SAML 2.0 is a standard which ensures interoperability across identity providers and gives enterprises the freedom to choose a cloud providers without needing to worry about additional management.
Many Cloud services are SAML Endpoints. Some of the most well-known are are:
  • Google
  • Yahoo
  • Salesforce.com
  • Remedy
  • ZenDesk
  • Zoho
  • Zimbra
  • CIsco Webex
  • Box.com

and many more.