Lync 2013 Enterprise Conferencing, & VoIP PBX Consulting

Microsoft Lync ConsultingWhen it comes to communications, your users likely have one “simple” request: all communications delivered in the format they prefer the moment they arrive.

The CEO wants voicemail messages, IMs, and faxes sent as emails; salespeople want everything on their mobile devices; admins desire to switch between VoIP and landlines as they see fit; tech staff want communications embedded in applications.

One tool can take care of everything: Microsoft Lync 2013. And Agile IT will help create a custom implementation plan that will allow your users and business owners to easily communicate from the applications they use most.

Lync Brings Your Business People Together

Microsoft Lync TrainingMicrosoft Lync Server 2013 is an incredibly powerful system that includes a complete communications solution, (with full enterprise telephony). It also creates a faster, more powerful way to communicate and share information across the enterprise via a Communicator client that works with Office, SharePoint Server and Exchange Server.

Agile IT will customize Lync 2013 to meet your every user need, allowing users to enjoy instant messaging, presence and other capabilities of the software both on-site and in the cloud.

Additionally, Agile IT will ensure any technology investments are kept to a minimum, using and integrating existing phones and other hardware as you require. This focus extends to maximizing complimentary Microsoft technologies as well.

Why Agile IT?

Trust the Microsoft experts at Agile IT for assessing, installing, configuring specific rules, and delivering a Lync consulting solution that is based entirely on the unique needs of your organization and its people.

If you’re looking for a Lync consulting partner that understands in Lync Server 2013 Voice, Video, Data, VoIP, network design, QOS, DiffServ, and Sip Trunking…you have come to the right place.

Connect with Microsoft Lync Experts at Agile IT Today
Let Agile IT ensure success for your Enterprise Communication Deployment with proven expertise.

Lync 2013 Server Consulting

Agile IT Supported Lync 2013 Gateways/PBX/SBC Systems

Qualified IP-PBXs & Gateways

Listed below are the PSTN gateways and IP-PBX products along with the necessary firmware combinations that have been independently qualified with Lync Server.

Qualified Product
Audiocodes Mediant 800 MSBG
Audiocodes Mediant 1000
Audiocodes Mediant 2000
Audiocodes Mediant 3000
Aastra MX-One
Cisco ISR 29xx / 39xx
Cisco ISR 2811
Cisco ISR 3845
Dialogic DMG1000
Dialogic DMG2000
Dialogic DMG4000
Ferrari Electronic AG OfficeMaster Gate
Genband A2
Genband C20
Huawei AR1220
Huawei eSpace U1910, U1930, U1980
Innovaphone IP3010
Interactive Intelligence Customer Interaction Center
Media5 Mediatrix 3000
Mitel 3300
Sonus/NET VX900
Sonus/NET VX1200
Sonus/NET VX1800
Sonus/NET UX1000
Sonus/NET UX2000
Sonus/NET Tenor DX
Patton Electronics SmartNode
Sangoma NetBorder Express
Sonus SBC 1000
Sonus SBC 2000
Sonus GSX9000

Supported IP-PBXs for Microsoft Lync Server

The following IP-PBXs are supported by Microsoft but have not gone through the formal UCOIP qualification process nor was the testing requested by the vendor.

IP-PBX Vendor
Tested Product
Alcatel-Lucent OmniPCX Enterprise OXE
Avaya Aura Session Manager
Communications Manager SIP Enablement Services
Cisco Cisco Unified Communications Manager
Cisco Unified Session Manager*

Survivable branch appliances qualified for Microsoft Lync Server

Listed below are the survivable branch appliances (SBAs) along with the relevant firmware that have been independently qualified with Lync Server.

Qualified Device
Audiocodes Mediant 800 SBA
Audiocodes Mediant 1000 SBA
Audiocodes Mediant 1000B SBA
Audiocodes Mediant 2000 SBA
Cisco Cisco 3925 ISR G2
Dialogic DMG4000 SBA
Ferrari electronic AG OfficeMaster SBA
HP Survivable Branch Communication zl Module
Sonus/NET SBC1000
Sonus/NET SBC2000

Session border controllers qualified for Lync Server

Listed below are the session border controllers (SBCs) along with the necessary firmware combinations that have been independently qualified with Lync Server.

Qualified Product
Acme Packet Net-Net 3820 / 4500
Acme Packet Net-Net Enterprise Session Director, VM Edition (Net-Net ESD-VME)
Audiocodes Mediant 1000 E-SBC
Audiocodes Mediant 3000 E-SBC
Audiocodes Mediant 4000 E-SBC
Sonus/NET UX1000
Sonus/NET UX2000
Sonus SBC 1000
Sonus SBC 2000
Sonus SBC 5200
Sonus SBC 5100

Hardware load balancers for Lync Server

Listed below are hardware load balancers that have been tested by the vendor and reviewed by Microsoft to meet Lync Server 2013 requirements.

Qualified Product
A10Networks AX Series 1000, 2200, 3200
Array Networks APV Series
AVANU Webmux 481SD, 591SGQ, 690PG
BarracudaNetworks Barracuda Load Balancer Model 340, 440 or 640
Brocade ServerIron XL,4G,GTC,GTE,350,450 & 850
Brocade ServerIron ADX 1000, 4000, 10000
CitrixSystems Netscaler
F5 BIG-IP Local Traffic Manager Virtual Edition
Kemp LoadMaster 2200, 2600, 3600, 5500 Enterprise, Enterprise MAX, Enterprise 10G
Radware AppDirector
Radware Alteon
Riverbed Technology Stingray Traffic Manager

Software load balancers for Lync Server

Listed below are software load balancers that have been tested by the vendor and reviewed by Microsoft to meet Lync Server requirements.

64-bit AX Series: SoftAX
Citrix Systems Netscaler VPX
KEMP LoadMaster VLM-100, VLM-1000 Enterprise VA

Physical PBX Integration with Lync

Listed below are legacy PBX integrations.

Make Model
Aastra Aastra MD110 (formerly   Ericsson MD110)
Alcatel Omni PCX 4400
Astra M1000, M2000
Avaya Communications Manager
Avaya Communication Manager   (S8700/S8500/S8400)
Avaya IP Office
Avaya Definity G3 S8100, S8300,   S8700, and S8710 (Communications Mgr SW V2.0 or later)
Avaya S8500
Avaya Definity G3
Avaya Magix/Merlin
Avaya S8300
Avaya S8700
Avaya IP Office
Cisco CallManager
Ericsson MD110
Interactive   Intelligence Customer Interaction Center
Mitel 3300 CXi, CX / MXe
Mitel SX-200D, SX-200 Light,   SX-2000 Light, SX-2000 S, SX-2000 VS, SX-200 ICP
Mitel SX-2000 S, SX-2000 VS
Mitel 3300
NEC 2000, 2400, 2400 IPX
NEC 2400 IMX
NEC 2400 IPX
NEC Electra Elite
NeXspan S
Nortel Communication Server 1000
Nortel Communication Server 2000
Nortel Communication Server 2100
Nortel Meridian 11c
Nortel Meridian 1 – Option 11, 21,   21A, 51, 61, 71, and 81
Nortel SL 100
Nortel Meridian 1 – Option 11
Nortel Communication Server-1000M,   1000S, 1000E
Nortel Meridian 11c, 51c, 61c, 81c
Panasonic KX-TES824, KX-TEA308
Panasonic KX-TDA30, KX-TDA100,   KX-TDA200, KX-TDA600
Shortel IP Telephony System
Siemens HiCom 300E CS
Siemens HiCom 300E (European)
Siemens HiCom 300E CS
Siemens HiCom 150E
Siemens HiPath 3550
Siemens HiPath 4000
Siemens/ROLM 8000 (SW release 80003 or   later)9000 (All versions)
Tadiran   Telecom Coral Flexicom, Coral IPX
Toshiba CTX (SW version AR1ME021.00)
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Office 365 Success Stories

Microsoft Office 365 is at the forefront of productivity. For organizations of all sizes, Office 365 unites the familiar Microsoft Office desktop applications with the power of our most trusted productivity servers, into one connected online solution. No matter if you’re an entrepreneur just starting out or a multinational corporation connecting your employees across the globe, the best productivity tools are at your fingertips.

State of Minnesota – The executive branch of the State of Minnesota is made up of more than 70 agencies and employs 35,000 people. The State Office of Enterprise Technology (OET) provides services that improve government through the effective use of information technology. In 2010, OET decided to move the entire executive branch to the cloud-based services of Microsoft Office 365. With a hosted enterprise solution, IT staff can provide a highly reliable and secure platform while decreasing administration and costs.

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Patagonia – Patagonia, a global provider of outdoor apparel and gear wanted a new solution for unified communications to help employees around the world work better together. The IT staff also needed to upgrade its aging messaging solution. Based on a pilot test of Office 365, Patagonia expects employees to communicate more effectively and make better design decisions. Patagonia also believes Office 365 will help it reduce IT costs, improve business continuity, and support its environmental initiatives.

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Imagination Yoga – Imagination Yoga, which brings the benefits of yoga to children’s classrooms, struggled with communication among its owners. By adopting Microsoft Office 365, the company gained mobile access to email and calendar information, shared workspaces, and a centralized document repository. Imagination Yoga now runs more efficiently, can be more responsive, and is able to better focus on its mission to bring yoga to more children.

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Traveler’s Haven - Travelers Haven is growing rapidly and wants to better coordinate employee activities. The company is testing Microsoft Office 365 and already finds it exceptionally useful in improving efficiency and communicating with remote employees. Once the whole staff is using Office 365, Travelers Haven expects to save 30 hours a day, avoid U.S.$100,000 annually in IT costs, and feel comfortable opening new offices around the United States.

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Intune Deep Dive

Active Directory (AD)
Active Directory (AD) is a directory service created by Microsoft for Windows domain networks. It is included in most Windows Server operating systems.
An AD domain controller authenticates and authorizes all users and computers in a Windows domain type network—assigning and enforcing security policies for all computers and installing or updating software.
SAML Endpoints
SAML 2.0 is a standard which ensures interoperability across identity providers and gives enterprises the freedom to choose a cloud providers without needing to worry about additional management.
Many Cloud services are SAML Endpoints. Some of the most well-known are are:
  • Google
  • Yahoo
  • Remedy
  • ZenDesk
  • Zoho
  • Zimbra
  • CIsco Webex

and many more.