Microsoft Dynamics CRM
Powerful tools, apps, and platforms that in combination drive optimization of business intelligence, social insights, campaign management, and many other key customer relationship matters.
What is Microsoft Dynamics?
Microsoft Dynamics gives your team proactive, easy-to-use business solutions, empowering everyone to create a truly dynamic business.
Effective customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.
Microsoft Sales Productivity
The combination of Microsoft Dynamics CRM Online, Office 365, and Power BI drives sales productivity by making teams highly connected and collaborative so they can close more deals, faster.
Zero In
Get real-time business and social information from more than 30,000 sources and gain insights into your business and what matters most to your customers.
Win Faster
Increase sales velocity with immediate access to the right people and information. Follow a guided sales experience with built-in best practices.
Sell More
Tap into the combined social intellect of your company and discover new information tailored to you, and quickly find what you need.
| Microsoft Sales Productivity vs Salesforce | SALESFORCE.COM Sales Cloud Enterprise* | MICROSOFT Sales Productivity** |
|---|---|---|
| Subscription | $125 / user / month | $65 / user / month |
| Sales automation: opportunities, goals, territories | ✓ | ✔ |
| API/SDK/workflow | ✓ | ✔ |
| Enterprise social network | Chatter Included | Yammer Included |
| Sales process-driven user experience | ✖ | ✔ |
| Native Outlook experience online or offline | ✖ | ✔ |
| Conferencing, IM, productivity, collaboration | Add $20/user/mo for Office 365 | Office 365 included |
| Power BI: Intuitive visualization and exploration | Add $20/user/mo for Power BI | Power BI included |
| 99.9% Financially backed Service Level Agreement | ✖ | ✔ |
| Social listening and analysis | Additional charge for Radian6 | Microsoft Social Listening included |
| Customer intelligence | Add $125/user/mo for Data.com | Microsoft Social Listening included |
| TOTAL | $290 / user / month | $65 / user / month |
Note The combination of Microsoft Dynamics CRM Online, Office 365, and Power BI is now available at $65/user/month for new customers and $45/user/month for existing Office 365 customers. During checkout, from the Optional add-ons menu, select Power BI for Office 365. To apply the discount, type the Promo Code salesproductivity1.
*Pricing based on the Enterprise Edition, from publicly available information. Microsoft Dynamics CRM Online includes several functionality areas for which Salesforce.com customers pay extra, thus the difference in editions for comparison.
**Promotional prices are listed per user/per month in US dollars; actual pricing may vary by geography. Other fees may apply for add-on services, such as additional storage, testing, and production instances. Prices are exclusive of any fees you may incur to procure Internet connectivity. See Terms and conditions for full offer details.
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