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7 Reasons Why DevOps Matter

Less than a decade ago, many organizations used to run their innovation endeavors in silos. Development and operations were distinct departments that operated separately and independently. While development was working to create the next big thing, operations strived to ensure that the technology was working well. People in the two roles worked independently and rarely collaborated. The lack of collaboration between these key departments gave rise to many inconsistencies.

This is where DevOps comes in. It’s the new buzzword that almost everyone in IT is talking about. It bridges the lack of collaboration and communication that arises when teams are stuck in silos. DevOps aims to enhance a culture of collaboration, interdependence, teamwork, and effective communication.

What is DevOps?

DevOps has different meanings to different people. Most companies define it based on how they use it, and how it benefits them. Microsoft defines DevOps as the merging of people, processes, and products to deliver value to end users. In fact, the word DevOps is coined by contracting the terms Development –Dev- and Operations -Ops. It refers to the replacement of siloed development and operations teams to establish multidisciplinary teams that collaborate and work together using shared knowledge and processes.

At best, DevOps is a culture, evolution,  and philosophy. It is the next biggest portmanteau combining two worlds; software development and IT operations. It automates the process involved in software development and IT operations to build, test, and release software faster and effectively. Indeed, it assists development and operations teams to become innovative, efficient, and offer businesses and customers’ value. Further, you can learn more about it using these two books; The Phoenix Project and The DevOps Handbook


This movement dates back to between 2007 and 2008 when IT operations and software development communities came together to address a pressing concern in the industry. The two parties felt that there was a fatal level of dysfunction caused by the traditional software development model. In the model, people who develop the code and those who deploy and support it work independently, organizationally and functionally. further, developers and IT professionals –Ops- worked in siloed teams with different leaderships, KPIs, objectives, and physical locations.

The two communities affirmed that there was a better way of doing things than working in silos. They began online forums and local meet-ups to develop a way forward. In 2009, the first DevOps event took place in Belgium to bring more efficiency in software development. From humble beginnings, today DevOps is a major theme in IT.   

Why Does It Matter?

DevOps working on coding project

It, like Agile DevOps, matters because it is a valuable asset for enterprises and is highly practical. Also, it has many real and measurable benefits for the software supply chain and organizations as a whole. Below are some of the benefits.

1. Greater Collaboration and Teamwork

In non-DevOps environments, the development and operations teams are charged with different obligations. While the development team offers updates to users, the operations team maintains the health of the system. However, this environment promotes teamwork as the entire team has the obligation of delivering new features as well as managing the stability of the system.  

DevOps breaks the silos mindset and brings development and operations teams together. It enhances collaboration and communication in the technology supply chain to assure the best possible outcome.

2. Faster Time-to-Market

With DevOps, software is developed faster and gets to the market in the shortest time possible. The increased synergy in the team results in a faster development cycle because it cuts the time a code takes to move from engineering to deployment. Teams that do not practice DevOps use diverse tools and processes increasing OPEX and slowing down releases. However, DevOps employs automation and standardized tools and processes to increase teams’ productivity and boost the speed of releases.  This not only improves the efficiency of the DevOps team but also translates to better ROI for the organization.

3. Accelerates Time to Resolution

DevOps enables teams to resolve issues faster than before. Defects are prevented, rollbacks are decreased, and you have fewer pre and post-deployment headaches. In case something fails –which is inevitable- recovery time is decreased.

When defects are detected early and corrected, a firm can deliver the best products to customers. Teams spend more time innovating as opposed to fixing issues and defects. When issues are resolved quickly, customers benefit. Nevertheless, when issues are left unresolved and different departments play blame games, customers suffer, and tension arises between teams.

4. Optimizes Productivity

DevOps embraces automation that increases the productivity of teams and promotes a performance-oriented culture. People are no longer stuck waiting for other people or machines to act on solving the same problems repeatedly.  Automation handles repetitive tasks and employees engage in more productive and value-adding tasks. The 2018 State of DevOps Report contends that companies that have embraced DevOps spend 21% less time on unnecessary rework and 44% more time on new work than companies that have not.  

5. Increases Customer Satisfaction

The ultimate goal of it, like Agile DevOps, is to offer greater value and high-quality software to end users –customers. It ensures that customers get the best software in the shortest time possible. Also, issues are identified earlier in the development phase before they reach consumers. DevOps has a culture geared towards collaboration and multiple feedback loops to ensure that customers get the best products. All this ensures customers have a great experience and increases customer satisfaction. Indeed, satisfying customers’ needs is fundamental in attaining a competitive edge in the current era.

6. Improves Business Value

DevOps enhances business value by creating an interdependent team that aims to offer products and services that meet consumers’ needs. Teams are free to conduct experiments to produce improved products and services. Team members also come together to research customer needs and devise products that meet them fully.

7. Benefits for IT Professionals

DevOps not only benefits IT departments and organizations but also IT professionals. Employees report higher engagement, increased job satisfaction, and greater access to professional development opportunities. Simply, it creates happy employees. Contact Agile IT to know how you can leverage this power to scale your business. 

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