Office 365 offline access is a must if you want to stay productive during an internet outage. Office / Microsoft 365 is a great set of applications and tools for not just keeping up in today’s productive environment, but for…
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The patches that companies release for their products enhance the security and functionality. However, this does not make them any less of a hassle. At their least harmful, they are annoying. At their most harmful, they take down business’ critical…
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Storage is the bane of every IT admin’s existence. Just as an overstuffed closet or messy desk causes stress and disorganization, a “pile” of unstructured data hinders your productivity. Files are never there when you need them. Even with 20…
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An Office 365 retention policy helps you manage the email lifecycle and minimize potential legal risks by establishing a maximum timeframe emails are kept. Microsoft routinely updates the default policies for messaging records management (MRM). For instance, deleted emails in Office 365 were…
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Whether your organization recently moved to Office 365 or have been a customer for years, Office 365 troubleshooting is a necessary function. As an IT admin, you need to know how to perform basic tasks. In this guide, I’ll outline how to…
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As an Exchange admin, you’re tasked with performing Exchange server maintenance and updates. Small oversights like expired certificates can compromise your entire infrastructure. This guide walks you through common Exchange server maintenance scenarios for both Exchange 2013 and 2016. SSL Certificate Exchange…
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When managing an Office 365 or hybrid Exchange environment, you’ll likely need to delegate Office 365 mailbox access to additional users at some point. In certain situations, you could simply create an Office 365 shared mailbox to grant multiple users mailbox access. Many…
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When working with customers in Exchange hybrid configurations, they often have questions about creating Office 365 mailboxes in Exchange Online. Your organization might have existing processes for adding new users that will likely need to adapt to Office 365 after the migration. In this…
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In theory, shutting down or disabling a user mailbox in Exchange hybrid 2013 and 2016 might seem simple. But when the time comes, plenty of unplanned scenarios can complicate this simple action. You may want to preserve the mailbox while blocking access or…
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