Customer relationship management can be messy. Managing data across platforms leaves room for errors and wastes your team’s time trying to retrieve the most up-to-date information. To eliminate inefficiencies in the sales process, Microsoft is consolidating its CRM and ERP clouds into one shared solution, Microsoft Dynamics 365.
Dynamics 365 will combine existing CRM and ERP cloud solutions into one comprehensive service – with the productivity power of Office, Cortana, Dynamics and advanced Power BI analytics in one location.
Through Microsoft’s new app market, AppSource, you can easily access apps to help manage specific business functions like financials, sales, marketing, operations and customer service all from Outlook.
Customize Your Subscription Based on User Roles
Dynamics 365 applications work together but can be inde-pendently deployed. With role-based licensing, you can customize your subscription based on specific user roles with the option to easily add functionalities as your organization grows, scales or pivots. As a result, you pay only for the apps users need.