“Shadow IT.” The phrase strikes fear in the hearts of IT managers. People are introducing software and devices which you don’t know about! How can you keep the network safe when they’re doing that!? But… maybe you can. Maybe they’re…
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People in IT know the importance of security training. If employees don’t know how to avoid crucial mistakes, the result could be an expensive breach. Knowing that training is important, though, isn’t enough. Too many programs do little or nothing…
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How can you make sure that your IT budget actually supports that forward movement? Gartner’s Top 10 technology trends of 2019 all have one thing in common: they have the potential to completely disrupt your IT operations. When your CEO wants to…
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Your business runs on information. Without comprehensive cloud management, your business is susceptible to security threats, data loss and costly downtime. Whether you have a multi-tenant or hybrid cloud environment, cloud managed service providers possess extensive cloud knowledge to support your…
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Storage is the bane of every IT admin’s existence. Just as an overstuffed closet or messy desk causes stress and disorganization, a “pile” of unstructured data hinders your productivity. Files are never there when you need them. Even with 20…
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The number of healthcare professionals using tablets and smartphones for clinical work is growing quickly. Over 40 percent of U.S. physicians use mobile devices to write prescriptions, access patient records and communicate with other healthcare professionals. But increased mobility means…
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Many business leaders don’t take advantage of the Microsoft Cloud Service Provider (CSP) program. They don’t know what it is and don’t realize the benefits and impact it can have on their daily IT operations — at no additional cost…
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When it comes to data recovery, even the savviest IT directors don’t have all the facts. In fact, only 30 percent reported having a fully documented disaster recovery strategy in place. Our cloud technicians experience this disconnect in data backup best…
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The advantages of cloud solutions like Office 365 are clear. But as an IT admin, you want to maintain administrative control over your email environment. An Office 365 hybrid Exchange deployment combines the best of Exchange and the cloud into one powerhouse…
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Every business should have a disaster recovery and business continuity plan integrated with daily operations. Through a viable strategy, you can maintain system integrity and availability during scheduled or unscheduled maintenance. A tested recovery strategy also ensures you can retrieve critical data…
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An Office 365 retention policy helps you manage the email lifecycle and minimize potential legal risks by establishing a maximum timeframe emails are kept. Microsoft routinely updates the default policies for messaging records management (MRM). For instance, deleted emails in Office 365 were…
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Whether your organization recently moved to Office 365 or have been a customer for years, Office 365 troubleshooting is a necessary function. As an IT admin, you need to know how to perform basic tasks. In this guide, I’ll outline how to…
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